Privacy Policy & Data Protection
Effective Date: January 1, 2026 • Data Controller: APAC Support Solutions (apacsupport.com)
1. Scope and Global Privacy Alignment
APAC Support Solutions processes business contact, order, and operational records strictly in accordance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Australian Privacy Principles (APP).
2. Categories of Information Collected
- Business contact and shipping/billing details (full name, work email address, organization title, delivery address, and telephone number) provided during commercial inquiries, order fulfillment, or contractual onboarding.
- Standard service logs and TLS session metadata required to maintain website security and prevent unauthorized access.
3. Data Retention & Subprocessors
Client records are encrypted at rest (AES-256) and retained only for the duration of active commercial engagements plus statutory tax and audit periods. We never sell or rent personal information to third-party data brokers.
4. Data Subject Rights & Privacy Contact
To exercise rights of access, correction, deletion, or data portability, contact our Privacy Desk at privacy@apacsupport.com or write to Level 28, Marina Bay Financial Centre Tower 2, 10 Marina Boulevard, Singapore 018983.